No Phone Service at the New House

Friday, December 15, 2006

We were excited about getting our new sofas yesterday but were very disappointed when the telephone man can to get our phone up and running. We already knew that the modem that we needed to access the internet hadn't arrived yet but we were hoping that at least the phone would work none the less. The phone at the new house has been an ongoing saga. We've been customers of the Deutsche Telecom since I moved to Germany (not always happy customers I would add). We saw the move as a chance to change to a different provider. We contacted one and thought that we were good to go only to find out that they had already filled the quota of numbers that they have in our area. Then we contacted Deutsche Telecom and made arrangements for the phone and internet service to be available on December 1st. After several phone calls a technician was scheduled to visit us yesterday. In the last call the Christine made, she was told that they didn't know when they would have our modem in stock. The technician told us yesterday without the modem we're unable to use our analog phones. The phone at our appartment is scheduled to be turned off effective December 18th, so then we will have no land line!!!

Bye for now...

Darryl

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